Program Director

Program Director

The Program Director provides strategic support to the organization by leading and managing all training and educational aspects of the program, in coordination with the program educational partners and under the guidance of the Executive Director.
The Program Director should work towards maximizing the students’ training opportunities and facilitating their integration into the working world, in particular by ensuring (1) the charity nature of the program, (2) the high quality of the training, and (3) the long-term sustainability of the organization.
Main responsibilities:
1. Overall training/education leadership
  • Participate in setting the vision and landmarks for the next five years, plan and secure implementation
  • Manage relations with training & education partners
  • Manage and coach the training/educational staff (three teachers) in their everyday work and in their individual professional development, such as setting up career plans
  • Engage with SYB alumni network; organize activities to keep the group active and well connected to the students and the program.
  • Support annual special events like Career Fair before students’ graduation/annual graduate ceremony
2. Students recruitment managementOverall training/education leadership
  • Liaise with current and potential partner charity organizations to receive student applications; review and improve recruitment material as appropriate
  • Stay aware of and develop cooperation opportunities with new charity organizations to increase social impact, by, for example, extending the number of students’ recruitment NGO partners
  • Together with the teachers, review candidates and conduct interviews to select new students and help organize their arrival in Shanghai (in Dec 2020, and every July and Aug the years after)
3. Students education/training monitoring and supervision
  • Coordinate and supervise curriculum design, program implementation, and training organization of all the following topics:
    • Technical bakery & pastry training
    • General professional skills (hygiene, fire safety, food safety, first aid, interview, etc.)
    • Soft skills and character development (communication, teamwork, public speaking, financial management, sex education, etc.)
    • English language
  • Monitor and animate students’ psychological well-being and overall progress, including during their internships, together with the social educator and bakery teachers
  • Manage any student-related emergency (in particular, physical, emotional, social, and professional)
  • Evaluate training quality and lead improvements
4. Internship partnerships management
  • Manage internship-related issues with the concerned hotels/bakery partners
  • Negotiate & follow up on partnership renewal; lead searches for new internship partners
5. Financial and in-kind partnerships follow-up
  • Manage relationship with current financial and in-kind partners, organize ensuing activities, communication work, and reporting obligations
  • Lead sponsorship renewals and negotiations
  • Support general resource development efforts by participating in new key sponsorship negotiations, providing information and documents as required, helping to write grant applications when needed
6. External communication
  • Oversee design, content, planning & updates of all communication material, both offline and online, including social media postings (WeChat, Weibo, Facebook, etc.)
  • Ensure promotion of the program and sponsors’ visibility
  • Organize the program’s participation in bakery-related exhibitions, shows, competitions and focused social events
  • Organize and manage monthly volunteer meetings
7. Preparation for future developments / long-term sustainability
  • Assist in different stages of a 6-12 months training in France for 2 or 3 SYB future teachers, and support during their return and transition into their new role at SYB
  • Work towards raising the quality standards of kitchen management at SYB Baking Centre to support the professional as well as commercial developments of the program
Role requirements:
  • Dedication to work in a growing multi-cultural non-profit organization with a strong interest in social enterprise development. Committed to making a difference.
  • Awareness of training and education issues
  • Ability to lead, influence, and efficiently support operational and strategic decisions to drive the program as a high-quality, sustainable social model.
  • Proficiency in English and Mandarin (ex: able to effectively lead meetings in any of these languages). Skills in French will be a strong plus.
  • Experience of project coordination in a multi-cultural setting. Good knowledge of Chinese culture and working environment.
  • Excellent communication, presentation and interpersonal skills
  • Previous experience of leading a team and ability to help junior team members grow and develop.
  • Strong organizational skills; being able to work collaboratively and independently.
  • Interest in the food/bakery industry.
Conditions:
  • Time commitment: full time with some activities/meetings to be expected on weekends/evenings
  • Report to the SYB Executive Director
  • Work closely with French and Chinese staff as well as volunteers of different nationalities and backgrounds
  • Base salary in line with Chinese NGO standards
  • Location:
    • Office work: Chi Heng Foundation Shanghai office (长寿路武宁路)
    • Outside events at SYB Baking Centre (普陀区绥德路)or other locations
Contact us:
Please send your application to hr@shanghaiyoungbakers.com. In your email, let us know why this assignment appeals to you, what kind of relevant experience you have (if any), when you would be available to work with us, and include a CV. Thank you!